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A Summary of our Terms and Conditions
CLIENT’S RESPONSIBILITIES DURING WEB SITE SETUP
- Choose and purchase a domain name
- Set up the Website options (e.g. choice of header, text about Sponsor etc)
The Client accepts that this Neighborhood Web Site is a template site and whilst the databases, tools and applications provide tremendous content flexibility, structural changes are limited.
CLIENT’S ON-GOING RESPONSIBILITIES
The purchasing Client will be responsible for managing the registered users and moderating content when necessary. If the Client chooses our Virtual Assistant program, Neighbors101 will take responsibility for moderating content.
The Client will be able to able to:
- Change some configuration options for the site including headers
- Access, review, export and print a report of registered residents
- Remove any residents from accessing service
- Add articles to the News section
- Moderate all areas such as Forums and Classified Ads
- Upload documents to the Library
- Send email or newsletter using the neighborhood directory database.
VIRTUAL ASSISTANT
The optional Virtual Assistant service will perform a specific set of tasks each month as set out in the description of the Virtual Assistant Service.
The Virtual Assistant will generally only be available for contact via email apart from the monthly scheduled call.
The Client's responsibilities include:
- Provide a newsletter briefing to the Virtual Assistant once a month in a 20 minute phone call.
- Collect and email to the Virtual Assistant any news items or articles required to be posted to the news area prior to the scheduled monthly call.
- Provide editorial or other guidelines to the Virtual Assistant if required.
NEIGHBORS101
- Neighbors101 will grant the Client a license to use the
Neighborhood Web Site Applications, and provide
Site Support Services on a monthly basis.
- 24/7 access to our online Help Desk for Technical Support
- On-going technical administration via email, to maintain the operability of the Web Site.
- Site hosting services including email accounts as required
REFUNDS
If the Client cancels the order within 3 days, all deposits will be refunded less a $25 service charge.
If the Client cancels following this 3 day period, no refund of the deposit is given.